Asteria Aerospace Ltd is a full-stack drone technology company providing actionable intelligence from aerial data. We develop deeply customized drone solutions for government and enterprise customers using our in-house hardware design, software development, and manufacturing capabilities. We have been a trusted partner to provide long-term and quality-focused drone products & services to the defense & homeland security, agriculture, oil & gas, energy & utilities, telecommunications, mining, and construction sectors. Our drone solutions protect borders and facilities, improve farm yields, inspect critical assets, and monitor construction sites using the power of aerial intelligence. Asteria Aerospace is a subsidiary of Jio Platforms Ltd, which is a majority-owned subsidiary of Reliance Industries Ltd.
If drones excite and inspire you, we would love to have you as a part of our growing team of change-makers. Don’t simply watch the latest tech unfold, be a part of creating the future with us!
Our Values
1. Take Charge
2. Build Trust
3. Thrive Together
4. Pursue Excellence
5. Focus on Quality
Designation: Associate Engineer II - Technology Support
Roles & Responsibilities:
- Assist in the installation, configuration, and maintenance of operating systems, software applications, and system management tools.
- Provide technical support for both hardware and software issues.
- Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
- Monitor system performance to ensure smooth operation and reliability.
- Perform regular system monitoring and maintenance, including backups and disaster recovery operations.
- Assist in implementing and maintaining security measures to protect data, software, and hardware.
- Support security audits and compliance activities.
- Maintain accurate and detailed records of IT systems, Asset Management, configurations, and user support activities.
- Prepare and update documentation for system configurations, processes, and procedures.
- Work closely with the IT team and other departments to provide technical support and ensure alignment with organizational goals.
- Participate in team meetings and contribute to the continuous improvement of IT services.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 1-3 years of experience in IT support, system administration, or a related field.
Desired Skills & Character Skills:
- Experience in handling Operating systems (Windows, Linux, Mac), networking, and system security.
- Familiarity with system management tools and processes.
- Excellent problem-solving and troubleshooting skills.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
